Annual Refresher Training

2017 Annual BSIS Renewal/Refresher/Continuing Education Training (8-hours)

Security Training Center,® LLC - 8-hours, 2017 Annual BSIS Renewal/Refresher/Continuing Education Training

This course meets the BSIS continuing education requirement of an additional 8 hours annually pursuant to Business and Professions Code Section 7583.6(f) (1).

At the end of the course the student is provided with a Certificate of Completion in compliance with the appearance requirements stated in Title 16, California Code of Regulations, section 643 (b).

Updated for 2017.

The student has 30-days to complete the coursework.

Price: $23.99

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Online Course Completion

Certificates and forms:

  • Certificate of Completion.
  • Emailed after successful completion of course.
  • Packets are emailed 2 business days (Monday - Friday) after successful course completion. Weekends and holidays are not business days.

Lesson 1, Advanced Arrest, Search & Seizure


  • Understand the laws of arrest as they apply to private citizens
  • Understand the appropriate use of force
  • Understand the differences between detention and arrest
  • Understand and define false imprisonment
  • Understand and conduct appropriate searches and apply Merchant Privilege
  • Understand and define seizure as it applies to private citizens
  • Complete the Advanced Arrest, Search & Seizure Final Exam with a 100% score in accordance with regulations.

  1. Report Writing
  2. Observation and Patrol Techniques
  3. Asking Questions and Observing Suspects

Lesson 2, Handling Difficult People


  • Summarize four specific reasons why consumers may become violent
  • Identify personal reactions to confrontation
  • Understand personal Risk Factors related to violent behavior
  • Explain the Stress Model
  • Discuss the Theoretical Models of Assault
  • Understand how the working environment can affect behavior.
  • Configure a safe working environment
  • Complete the Handling Difficult People Final Exam with a 100% score in accordance with regulations.


  1. Communications and Conflict Management
  2. Recognizing and Responding to Pre-Attack Indicators
  3. The Tueller Principle
  4. Handling Difficult Personalities